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UCL Career Frameworks

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Operations Management - grade 10

Example job roles: Directors/Chief Operating Officer

Level:Ìý³¢±ð²¹»å±ð°ù²õ³ó¾±±èÌý

Experiences

Activities and responsibilities likely to be required when working at this level

  • Managing senior stakeholder engagement and relationships, both internal and external
  • Writing institutionalÌýstrategy
  • High-level decision making
  • Ultimate representative for the specific area
  • Representing the organisationÌýin legal matters
  • Articulating and delivering against, a strategic vision
  • Broad subject knowledge with a practicalÌýunderstanding of how to apply it to different sectors
  • Experience of leading a substantial team, often throughÌýchange
  • Managing complex, and often regulated, stakeholder environments and relationships
  • SubstantialÌýreputation in their field
  • Ability to innovate and create new solutions which take into account strategic implicationsÌýwithin UCL
  • Managing multiple complex budgets
  • Exercising sound judgement and appropriate decision-making
  • Setting out and ensuring the implementation of policies appropriate to the service area.

Personal and professional development

Development options to consider when working towards this level

Learning on the job

  • Formulating and executingÌýstrategies (e.g. first draft)
  • Leading major projects andÌýprogrammes; delivering change
  • Initiating new and creativeÌýideas
  • Identifying opportunitiesÌýto develop confidence andÌýcredibly represent »Ê¼Ò»ªÈË in highÌýprofile settings (e.g. chairing/presenting to large groups)

Learning from othersÌýÌý

  • Working in a leadership role in an external capacity (e.g. as aÌýnon-exec board role or charity, school governor)Ìý
  • Be part of external networks
  • Executive coaching and mentoring

Formal learning

  • Senior Leadership/ManagementÌýtraining
  • ±Ê°ù´Ç´Ú±ð²õ²õ¾±´Ç²Ô²¹±ôÌý±ç³Ü²¹±ô¾±´Ú¾±³¦²¹³Ù¾±´Ç²Ô²õ

*ÌýYou may wish to explore the listed formal training themes / topics onÌýLinkedIn Learning.

Transferable skills and competencies

UCL uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out moreÌýdetails on the framework.

Deciding and initiating action

  • Making decisions.
  • Taking responsibility.
  • Acting with Confidence.
  • Acting on own initiative.
  • Taking action.
  • Taking calculated risks.

Formulating strategies and concepts

  • Thinking broadly.
  • Approaching work strategically.
  • Setting and developing strategy.
  • Visioning.

Creating and innovating

  • Innovating.
  • Seeking and introducing change.

UCL Ways of Working

These describe expected behaviours in line with UCL culture and values.Ìý For Ways of Working indicators and steps to development please refer to theÌýWays of Working website.Ìý

“Career Pathway roles are indicative and are not intended to be a description of the role in terms of responsibilty and duties.