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Transforming our Professional Services (TOPS) is a two-year programme to improve professional services across UCL.Ìý

TOPS aims to support »Ê¼Ò»ªÈË’s core academic mission and UCL 2034 by delivering:

• more effective services and a more satisfied UCL community
• more fulfilling careers for staff
• a reduction in the proportion of spend on professional services over time, enabling more investment in academic activities.

Over the next 12 months TOPS will be aiming to design a target operating model that aligns with UCL 2034, fits a new 21^²õ³ÙÌýcentury UCL and delivers outstanding academic and student support and a rewarding environment for professional services staff to work in.Ìý

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